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Appliance Factory

Appliance Factory

4603 S College Ave #1 Website

Photo by Appliance Factory via Google

Located in the Fort Collins area, CO, Appliance Factory is a outlet appliance store. It carries brands including Whirlpool, Frigidaire, and Samsung, and 4 more. Listed services include delivery, financing, and repair. This listing is attributed from the store's own public sources on dated checks.

Photos

Location & contact

4603 S College Ave #1
Fort Collins, CO 80525

Website: www.appliancefactory.com

Brands carried

Frigidaire Hotpoint KitchenAid LG Whirlpool Samsung Midea

Services

Delivery Financing Repair

Customer reviews

Reviews from Google

Lehne Leverette

4/5 a month ago

I had a great experience purchasing my new induction range. The delivery people were really great as well. There was an issue when I first tried to use it but after leaving a complaint I received a heartfelt response and adequate compensation from their corporate representative.

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Leah Guerrero

1/5 a month ago

I am not one to leave negative reviews, I always try to leave positive reviews for businesses. We have had the most miserable experience with this place. We bought a brand new washer three years ago and spent extra for the 4 yr warranty. Long story short, after 6 weeks and multiple instances of taking time off of work, my husband ended up having to drop our washer off at the store for repair. Fast forward a couple of weeks and we were told our washer would be repaired and back on Thursday (yesterday) for pick up. No one called. Come 5 pm my husband calls and they said they hadn't gotten the delivery yet and would call us when it arrived. No call. Now we are in a holiday weekend and not expecting anything until Monday. We have spent enough at the laundry and mat and time off work to buy 2 or 3 brand new washers at this point. We will NEVER buy an appliance from this store again. The service they use for repair is Brand Source. Absolutely horrible. Just hoping to save someone else the time, money, and stress that this has caused us.

Read full review

I am not one to leave negative reviews, I always try to leave positive reviews for businesses. We have had the most miserable experience with this place. We bought a brand new washer three years ago and spent extra for the 4 yr warranty. Long story short, after 6 weeks and multiple instances of taking time off of work, my husband ended up having to drop our washer off at the store for repair. Fast forward a couple of weeks and we were told our washer would be repaired and back on Thursday (yesterday) for pick up. No one called. Come 5 pm my husband calls and they said they hadn't gotten the delivery yet and would call us when it arrived. No call. Now we are in a holiday weekend and not expecting anything until Monday. We have spent enough at the laundry and mat and time off work to buy 2 or 3 brand new washers at this point. We will NEVER buy an appliance from this store again. The service they use for repair is Brand Source. Absolutely horrible. Just hoping to save someone else the time, money, and stress that this has caused us.

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Phox Yeah

5/5 2 months ago

Tamara was an amazing help the second we walked in the door! She was quick to inquire what we were looking for and she showed us multiple options, as well as the differences between them. She gave her personal opinions, as well as what seems to be popular. I really appreciated her personal customer service, as we had never purchased appliances like this before. The shop itself was great, very inviting and clean and cool in the hot weather. So many options for what we were looking for and clear prices. While we were looking around, multiple other employees asked if we needed assistance which really just made us feel at ease and taken care of.

Read full review

Tamara was an amazing help the second we walked in the door! She was quick to inquire what we were looking for and she showed us multiple options, as well as the differences between them. She gave her personal opinions, as well as what seems to be popular. I really appreciated her personal customer service, as we had never purchased appliances like this before. The shop itself was great, very inviting and clean and cool in the hot weather. So many options for what we were looking for and clear prices. While we were looking around, multiple other employees asked if we needed assistance which really just made us feel at ease and taken care of.

View on Google →

Erik Morse

5/5 3 months ago

When we replaced a washer and dryer (got new Speed Queens) last year we had a great experience selecting them with knowledge and friendly staff. Then we used Appliance factory recently to replace an upright freezer. We came in with a specific plan and needs to fit a space, staff who worked with us was fantastic, knowledgeable and prompt. Even allowing us to hold off on delivery until the space is ready. We would absolutely shop here for any appliance!

Read full review

When we replaced a washer and dryer (got new Speed Queens) last year we had a great experience selecting them with knowledge and friendly staff. Then we used Appliance factory recently to replace an upright freezer. We came in with a specific plan and needs to fit a space, staff who worked with us was fantastic, knowledgeable and prompt. Even allowing us to hold off on delivery until the space is ready. We would absolutely shop here for any appliance!

View on Google →

Staci Thompson

5/5 4 months ago

Great price and really good service! Desi was the perfect blend of helpful/knowledgeable without being pushy or salesy. We'll definitely be back for our next appliance purchase!

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