Friedmans Appliance

Both the Sales and the Delivery teams at Friedman's Appliances are second to none! Bill Poate is an amazing Salesman - not only knows his stuff, but went the extra mile to be sure that (1) we made a good decision that worked for us - and (2) that the installation went smoothly. We looked at several kinds of major appliances, and Bill was able to say... well, THIS is what I use at home - and told us about his experiences with the applicances we were contemplating. Supurb knowledge and I'd buy anything from Bill. Go see him! Delivery guys - Marlon and Alfredo also went the extra mile... I'll write about Delivery next - but in case I only get one entry... I am dancing on clouds cause they solved a mysterious problem! Marlon and Alfredo are my installation heroes! Problem was how to get a full-sized washing machine under a countertop - the feet were screwed down all the way... Marlon and Alfredo removed one of the 2 nuts for each of the four legs... and miracle of miracles, it fit! They were the I-think-I-can team for a sticky problem that even the plumber didn't solve. God bless you all and thank you from a super happy customer!

We have purchased all of our appliances from Friedmans Appliance. Our salesperson, Scott, was very accommodating, and we greatly appreciated all the assistance he provided throughout our purchase. We would also like to mention Alfredo, who installed our refrigerator over a week ago. He was personable, professional, and did an excellent job.

I had a great experience with Friedmans Appliance in Pleasant Hill. The staff was helpful, knowledgeable, and made the whole process easy from selection to purchase. They took the time to answer my questions and helped me find exactly what I needed without any pressure. Delivery and installation were smooth and on time, and everything was handled professionally. I would definitely recommend them for anyone looking for appliances and great customer service.

We purchased 5 Miele appliances to take advantage of Miele's Buy More Kitchen Appliance 10% rebate (fridge, cooktop, oven, microwave, dishwasher). Francisco was our salesman and he went above and beyond to convince us with sticking with all Miele and to help us select each model. We came in roughly knowing which model we would like but he helped steer us into choosing the exact models based on features and prices. Francisco is knowledgeable and demo'd each appliance and pointed out cool features too. He is also in-the-know about future price changes so we knew when to secure the pricing, and explained and coordinated the deposit/payment plan and also final delivery. We appreciated his attentiveness and friendliness. We were originally shopping around for Bosch too and were thinking of mix-and-matching but we ended up going all Miele and am excited to have this installed once our home remodel is complete. The delivery was smooth and coordinated in time for us to submit our rebates before the deadline. The Miele rebate came instantly and was easy to submit. Miele pricing is fixed so every other retailer will be priced the same, but at least the Pleasant Hill sales tax rate is a bit lower than the rest of the Bay Area so you have some savings there. But the main benefit of shopping at Friedman's is seeing all the Miele inventory in person, as well as other major brand names so you can see exactly how different brands/models compare. You also get a dedicated team of brand experts that provide stellar customer service no matter who you talk to. Thank you Francisco and the rest of the Freidman's team!